Shipping Policy for Purelandharvests
Effective Date: 01-03-2024
Welcome to Purelandharvests, a brand owned by Sahasranvi Retail Private Limited. We strive to offer the best shopping experience by ensuring timely and efficient delivery of your orders. Please read our shipping policy carefully to understand how we deliver our products to you.
1. Delivery Radius
1.1 Local Delivery (Within 5 Kms)
Delivery Area: Our store is located at SKD Nagar, B.N Reddy, Hyderabad, Telangana 500070.
Delivery Radius: We offer free local delivery for orders within a 5-kilometer radius from our store location.
Delivery Time: Orders placed before [Insert Time] on working days will be delivered within the same day, or on the next business day for orders placed later.
Delivery Charges: No additional delivery charges for local deliveries within 5 Kms.
2. Deliveries Beyond 5 Kms
2.1 Third-Party Courier Services
For deliveries beyond the 5-kilometer radius, we utilize trusted third-party courier partners to ensure safe and timely delivery.
Delivery Time: Depending on the location, deliveries can take 2-5 business days. Delivery times may vary based on courier partner policies and geographical locations.
Delivery Charges: Shipping charges for orders beyond 5 Kms will be calculated at checkout based on the delivery address and the weight of the package.
Tracking: Once the package is shipped through our courier partner, a tracking number will be provided to monitor the status of your delivery.
3. Delivery Exceptions
Unreachable Locations: Some remote locations may not be serviceable by our third-party courier partners. In such cases, we will inform you in advance and suggest alternate arrangements.
Order Delays: While we strive to meet the estimated delivery times, unforeseen circumstances like weather conditions, transportation delays, or high order volumes during holidays may cause delays. We will notify you promptly of any such delays.
4. Special Instructions
Delivery Availability: Deliveries are made from Monday to Saturday (excluding public holidays).
Delivery Address: Please ensure that the correct address and contact details are provided when placing the order to avoid delays.
Failed Deliveries: If a delivery attempt is unsuccessful due to the recipient not being available or incorrect address details, we will contact you to reschedule the delivery. Additional charges may apply for reattempted deliveries.
5. Contact Us
For any questions or assistance related to shipping, please contact us at:
Phone: +91 9000199528
Email: help@purelandharvests.com
Store Location: SKD Nagar, B.N Reddy, Hyderabad, Telangana 500070
Thank you for choosing Purelandharvests! We are committed to providing a seamless and reliable delivery experience for all your shopping needs.
Sahasranvi Retail Private Limited